• 21Nov

    VenueGeorgian Restaurant, 3rd Floor Harrods, Knightsbridge, London 
    Score:   3/10
    Food:    Afternoon Tea
    Group:  5 adults
    Date:     20th November 2008 PM

    Probably one of the UK’s flagship establishments offered very little in the way of exceeding the customers expectations. We were a party of 5 all meeting up for a special occassion wanting to get into the Xmas spirit experiencing what should be one of the UK’s finest establishments. We arrived about 14:30 and on Thursday 20th November 2008 and only wanted an afternoon cream tea. In essence we were very disappointed.

    Improvement Opportunities:

    1. China plates were worn and showing clear signs of dishwasher fatigue
    2. The jam for the scones although in a Harrods labelled jar was clearly mass produced much like the sort of thing you would get at some cheap seaside resort
    3. The scones were cold which gave the impression they were not fresh
    4. The furniture was tatty at best and extremely dated
    5. The tea was served in a stainless steel pot with no extra hot water to dilute or add as required
    6. Butter was served in little mass produced tubs that were presented with their lids taken off
    7. There was only one tiny pot of jam for two scones
    8. Main food hall was dated and felt cold lacking intimacy and character.

    Conclusion

    Would not recommend going there which is a great shame as Harrods has such amazing international appeal.

    If you have been to Georgian Restaurant then please let us know what you think

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